Learning Outcomes

Introduction to Zoho CRM

Working with a Client

Zoho CRM Customisation

Zoho CRM Automation

Lesson Summary

This module acquaints you with the world of Customer Relationship Management. You will find a comprehensive guide to using Zoho CRM, covering everything from the fundamentals to work with a client to customisation and automation tips.

Introduction to Zoho CRM - Course Assessment

Master the subtleties of enhancing customer lifetime value using Zoho CRM with this free online course.

Do you work in sales and need to keep track of potential customers? Or are you a customer service staffer who wants to understand the history of a customer's dealings with your company? Or maybe a manager who wants to view reports to see how many new clients have signed up? If so, this sales and marketing course will help you build long-lasting and productive relationships with clients using Zoho customer relationship management (CRM).

[2025] Massive List of Thousands of Free Certificates and Badges

Can an AI Teach AI? Learning From an Avatar

How Online Course Platforms Track Learners in 2022

7 Best TikTok Marketing Courses for 2025

15 Best Lisp Courses for 2025

11 Best TypeScript Courses for 2025

OpenAI Academy Review: A Close Look at ChatGPT 101 for Small Businesses

Harvard CS50 in 2025: How to Get a Free Certificate

Harvard CS50 Guide: How to Pick the Right Course (with Free Certificate)

6 Best Free OCaml Courses for 2025

11 Best ChatGPT & Prompt Engineering Courses for 2025

SEO Content Strategy Demystified: Coursera, MasterClass, and edX

11 Best Applied AI & ML Courses for 2025

Boost Your AI Confidence with Google’s Course

[2025] 300+ Free Digital Marketing Certificates & Badges

Best CSS Layout Courses for 2025