Learning Outcomes

What is Emotional Intelligence?

Introduction to Emotion

Communication Skills and Social Responsibility

Lesson Summary

In this module, you will be introduced to emotional intelligence which refers to the ability to determine and manage emotions, you will learn about components of emotions, types of memory, semantic interpretation. Learn about verbal and non-verbal communication skills and social management and responsibility.

Regulating Stress and Anger

Self-Leadership and Best Practices

Making an impact and NLP

In this module, you will learn about anger and conflict management, how to gain control of your thoughts. You will be introduced to the principles of self-leadership, self-management, and how to build self-confidence. Learn about modern NLP techniques and how to make an impact in your workplace.

Introduction to Emotional Intelligence - Course assessment

Learn and master the art of self-management, emotional intelligence and self-control with this free online course.

Introduction to Emotional Intelligence

Being emotionally intelligent and stable instils positivity in individuals and inspires others to achieve emotional stability. This course will teach you how to master the art of self-management and become emotionally intelligent. Learn about the principles of neuro-linguistic programming, important communication skills, tips to improve business practices, anger and conflict management and how to impact the workplace.

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