Learning Outcomes

Introduction to Software Management

Types of Software Projects

Activities in Software Project Management

Project Management Standards

Lesson Summary

In this module, you will be introduced to the concept of software management. You will learn about the different types of software projects as well as the activities involved in software project management. You will also learn about project management standards.

Life Cycle Models in Project Management

Examples of Life Cycle Models

Waterfall-Based Models

Evolutionary and AGILE Models

Techniques of AGILE Models

SCRUM Frameworks

In this module, you will be introduced to the concept of life cycle models, as well as the life cycle models in project management and study some examples of the model. You will gain more insight into the waterfall-based models as well as the evolutionary and AGILE models. You will also be introduced to the different techniques of AGILE models and SCRUM frameworks.

Introduction to Project Evaluation

Cost-Benefit Analysis

Techniques of Cost Benefit Evaluation

Steps in C-B Analysis and Risk Evaluation

Programme Management

In this module, you will be introduced to the concept of project evaluation. You will learn about cost-benefit analysis as well as the techniques of cost-benefit analysis. You will also learn about the different steps involved in cost-benefit analysis and how to evaluate risk. You will then be introduced to programme management.

Project Scheduling

Two Task Networks: PERT/CPM

Sample Usage of PERT/CPM

Computation of Project Characteristics using PERT/CPM

Computing Parameters using PERT/CPM

In this module, you will be introduced to the concept of two task networks which include PERT and CPM. You will learn about the importance of project scheduling and PERT/CPM. You will learn about the different steps in PERT/CPM as well as computation of project characteristics using PERT/CPM. You will also be introduced to computing parameters using PERT/CPM.

Introduction to Product Planning

Taxonomy of Estimating Methods

Types of Estimation Techniques

Parametric Models

Albrecht and IFPUG Function Points

In this module, you will be introduced to project planning. You will learn about the taxonomy of estimating methods as well as the different types of estimation techniques. You will also be introduced to parametric models, as well as the purpose of Albrecht IFPUG function point analysis.

COCOMO 81 and COCOMO II

Types of COCOMO Models

Variation of the COCOMO Model

Halstead's Software Science

Staffing Level Estimations

In this module, you will be introduced to the concept of the constructive cost model. You will learn about COCOMO 81 and COCOMO II as well as the different types of COCOMO models such as complete, basic, and intermediate models. The module will also introduce the variations of the COCOMO Model, Halstead’s Software Science, and staffing level estimations.

Diploma in Software Project Management - First Assessment

PERT and Project Crashing

Team Management

Organisation and Team Structure

Team Structure and Risk Management

Risk Management and Introduction to Software Quality

In this module, you will be introduced to organizational structure and risk management. You will learn about PERT and project crashing as well as team management. You will also learn about the typical organizational structures and team structures. This module will also introduce risk management, as well as software quality.

Introduction to Resource Allocation

Phases of Resource Allocation

Outcomes of Resource Allocation

In this module, you will be introduced to resource evaluation. You will learn about the different categories of resource allocation as well as the different phases of resource allocation. You will also be introduced to the outcomes of resource allocation, how to publish the resource schedule using a work schedule, as well as how to present cost schedules.

Introduction to Project Monitoring and Control

Aspects of Project Monitoring and Control

Source Code Review

Visualizing Work Schedules

Earned Value Analysis and Baseline Budget

Monitoring Earned Value

In this module, you will be introduced to project monitoring and control. You will learn about the different aspects of project monitoring and control, as well as source code review. You will also learn how to visualize work scheduling using different charts. You will also be introduced to how to analyze earned value and baseline budget as well as monitoring earned value.

Prioritizing Monitoring Activities

Change Control and Software Configuration Management

Configuration Management Process

Contract Management

Stages in Contract Placement

Introduction to Project Closure

In this module, you will be introduced to contract management. You will learn how to prioritize monitoring activities such as critical path activities and high-risk activities. You will also learn about change control and software configuration management as well as configuration management processes. You will be introduced to the different types of contracts, the stages in contract placement and be introduced to project closure.

Software Quality Management

ISO 9000 Structure and Certification

ISO 9001 Requirements

SEI Capacity Maturity Model

Key Process Areas (KPAs) in CMM

In this module, you will be introduced to software quality management. You will learn about the evolution of software quality management, and the ISO 9000 structure and certification. You will also learn about the ISO 9000 requirements as well as SEI Capacity Maturity Model. You will also be introduced to the Key Process Areas (KPAs) in CMM.

Personal Software Process (PSP)

Software Reliability Measurement

Hardware and Software Failure Curve

Software Reliability Estimation Technique

Software Statistical Testing

In this module, you will be introduced to software reliability management. You will learn about the Personal Software Process (PSP) and its advantages to a user. You will also learn about the process of evaluating the reliability of the software. You will also be introduced to the difference between hardware and software failure curves as well as learn about software reliability estimation techniques and software statistical testing.

Diploma in Software Project Management - Second Assessment

Diploma in Software Project Management - Course Assessment

Free online course on software project management, as well as the process of resource allocation and project scheduling.

Diploma in Software Project Management

This free online diploma in software project management course provides a comprehensive guide on how individuals and organizations can manage their software projects. Learn about the types of software projects and life cycle models in project management. You will learn about organizational/team structure, risk management, as well as project monitoring and control. Start this course today and improve your knowledge of software project management.

This free online diploma course on Software Project Management will begin by introducing you to the concept of software management. You will learn about the different types of software projects as well as the activities involved in software project management. You will learn about project management standards, project evaluations and programme management. You will also learn about the importance of project scheduling.
This course will then introduce you to project planning. The various activities carried out during project planning such as estimation, project scheduling, staff organisation and risk handling will also be covered. You will learn about the types of estimation techniques such as top-down and bottom-up. You will gain an understanding of the use of constructive cost models (COCOMO) as well as the types of modes and models used. You will also learn about the staffing level estimations in software project management.
Lastly, this course will present the organisational structure and team structure in software project management. You will be introduced to PERT and project crashing, which is the process of reducing the duration of a project. You will learn about Maslow’s hierarchy of needs with regards to the team management as well as team structure and risk management in a project. Furthermore, you will learn about how to prioritize monitoring activities, the importance of having a quality product, and how to measure software reliability. Start this course today and improve your knowledge of software project management.

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ITIL 4: Overview, Evolution, and Impact on Service Management

Core Elements of the ITIL 4 Framework

ITIL 4 Concepts and Service Relationships

ITIL 4 Certification Pathways

Continual Improvement and Governance Practices

Supplier Practices

IT Asset and Event Management

Change and Configuration Practices

Incident Handling and Operational Support

User-Facing Practices and Certification Overview

Purposes of the ITIL 4 Service Value Chain Activities

The Design, Build, Deliver & Support Activities

Integrating ITIL 4 with Modern Methodologies

Service Measurement and Optimisation

Improvement and Change Practices

Operational Support Practices

User-Facing and Performance Practices

Foundations of ITIL 4 for Service Management - Assessment

Enhance service delivery, boost career opportunities and improve organisational efficiency with this free online course.

Foundations of ITIL 4 for Service Management

Want to lead in IT service delivery and innovation? This course empowers you to master ITIL 4’s core concepts, practical frameworks, and modern integrations. It’s your gateway to streamlined operations and strategic value. This course was reviewed and approved byqualified subject matter expert Asim Suleman, an information security & compliance specialist. Start your journey toward globally recognised ITIL 4 certification today.

Topic A

Topic A - Demo 1 - Preventive Maintenance Hardware

Review Quiz

In this module, Preventive Maintenance, students will learn about preventative maintenance. This module will teach students about what preventive maintenance does, how it saves time and money, how it can prevent data loss, and how it improves performance. Students will also learn about preventive tasks such as updating virus and malware detectors, backing up data, defragmenting drives, and more.

Topic A - Demo 1 - Troubleshooting Procedures - Part 1

Topic A - Demo 2 - Troubleshooting Procedures - Part 2

Topic A - Demo 3 - Troubleshooting Procedures - Part 3

Topic A - Demo 4 - Troubleshooting Procedures - Part 4

Topic A - Demo 5 - Troubleshooting Procedures - Part 5

In this module, Troubleshooting Procedures, students will learn about troubleshooting procedures. This module will guide students through the procedures for troubleshooting technical issues, starting with the tools required. Students will learn not only about the hardware tools required for troubleshooting computer hardware, but also the software tools as well, such as boot disks and system rescue.

Topic A - Demo 1 - Windows 10

Topic B

Topic B - Demo 1 - Control Panel

Topic C

Topic C - Demo 1 - Remote Assistance

Topic D

Topic D - Demo 1 - Operating Systems Command Prompt

Topic D - Demo 2 - Operating Systems Administrative Tools

Topic D - Demo 3 - Operating Systems Migration

Topic D - Demo 4 - Operating Systems Configurations

In this module, Operating Systems, students will learn about operating systems. Students will learn about the functions of an operating system, such as managing hardware, resources, data, and making user interaction easy through the use of a graphical user interface (GUI). This module will also cover the big three operating systems: Windows, Linux, and Mac.

Topic A - Demo 1 - Managing Files

In this module, Managing Files, students will learn about managing files. Students will learn about files and directories, naming conventions, and the File Allocation Table (FAT). This module will also cover common executable file extensions, such as batch files, command files, and power shell scripts as well as what they're used for.

Topic A - Demo 1 - Applications Utility

Topic A - Demo 2 - Troubleshooting Utility

Topic A - Demo 3 - Optimization - Part 1

Topic A - Demo 4 - Optimization - Part 2

Topic A - Demo 5 - Optimization - Part 3

Topic A - Demo 6 - Optimization - Part 4

Topic A - Demo 7 - Optimization - Part 5

Topic A - Demo 8 - Optimization - Part 6

In this module, Applications Utility, Troubleshooting, and Optimization, students will learn about applications utility, troubleshooting, and optimization. IT professionals frequently upgrade and remove applications from computers. New installs are frequently acquired through disc or internet download. This module will teach students about the common processes for download and removing software.

Topic A - Demo 1 - Configuring Drivers

In this module, Configuring Device Drivers, students will learn about configuring device drivers. Students will learn about configuring device drivers, changing device settings, updating drivers, removing device drivers, plug-and-play devices, and device failure. This module will also discuss what to do in the event of device failure and how to use system restore points.

Topic A - Demo 1 - Networking and Wireless Connections - Part 1

Topic A - Demo 2 - Networking and Wireless Connections - Part 2

Topic A - Demo 3 - Networking and Wireless Connections - Part 3

Topic A - Demo 4 - Networking and Wireless Connections - Part 4

Topic A - Demo 5 - Networking and Wireless Connections - Part 5

In this module, Networking and Wireless Connections, students will learn about networking and wireless connections. Students will learn about peer-to-peer networks, server networks, the common functionality of server networks, and the three types of network topology: Bus, Star, and Ring networks. This module will also cover networking devices including network interface cards, repeaters, bridges, routers, gateways, hubs, and switches.

Topic A - Demo 1 - Recovering Systems - Part 1

Topic A - Demo 2 - Recovering Systems - Part 2

In this module, Recovering Systems, and Disaster Recovery, students will learn about recovering systems and disaster recovery. This module will discuss the process for disaster recovery, expecting things to go wrong, and using boot logs to troubleshoot problems. Students will learn the process for booting a system into safe mode, emergency repair, factory repair partitions, startup repair, and system image recovery.

Topic A - Demo 1 - Cloud Storage - Part 1

Topic A - Demo 2 - Cloud Storage - Part 2

Topic A - Demo 3 - Cloud Storage - Part 3

In this module, Cloud Computing, students will learn about cloud computing. Cloud computing uses a network or internet connection and manipulates, collates, configures, and accesses applications online while providing support infrastructure, applications, and data storage. This module will also discuss the benefits and risks to cloud computing as well as cloud characteristics.

Topic A - Demo 1 - Security Fundamentals - Part 1

Topic A - Demo 2 - Security Fundamentals - Part 2

Topic A - Demo 3 - Security Fundamentals - Part 3

In this module, Security Fundamentals, students will learn about security fundamentals. This module will cover security fundamentals such as business continuity, disaster recovery planning, application development security, access control, information security governance, risk management, operation security, physical security, and network security.

CompTIA A+ 1000 - Part 2 - Assessment

Learn the skills necessary to become a PC Service Specialist with this free online CompTIA A+ 1000 course.

CompTIA A+ 1000 - Part 2

This free online CompTIA A+ course will teach you about preventative maintenance. You will study the hardware tools required for troubleshooting computer hardware as well as the software tools such as boot disks and system rescue. You will study the functions of an operating system such as hardware management, resources, data, and making user interaction easy through the use of a graphical user interface (GUI), and so much more!

NIS2 Directive - The Essentials

NIS2 Directive - Objectives and Obligations

NIS2 - Articles 21 and 23

Complying With NIS 2 - The Importance of GAP Analysis

This module discusses the implications of the NIS2 Directive, a cybersecurity regulation imposed in the EU.  The module compares the NIS2 Directive against the NIS Directive. Various obligations and requirements for compliance are also explained, along with implementing the important articles of the Directive.

Fundamentals of NIS 2 Directive - EU Cybersecurity Enhancement - Course Assessment

This free online course aims to build your foundations regarding the requirements of the NIS2 Directive.

Fundamentals of NIS2 Directive - EU Cybersecurity Enhancement

With cybersecurity incidents constantly increasing, various regulations and countries are working around the clock to enact and impose new rules and standards for added protection. One such standard is the NIS2 Directive, which has its scope in the territory of the European Union. In this short course, we explore this new Directive, the requirements to show compliance, and its important articles and requirements.

Electronic Document Management - Learning Outcome

EDM Fundamentals and Compliance

EDM Operations and Processes

Document Control and Security in EDM

In this module, you’ll be introduced to the basics of electronic document management (EDM), covering its key concepts, terminologies, principles and benefits. We discuss the document lifecycle in an EDM system, including the operations and processes involved in EDM. You’ll learn about document control, security and more.

Course Assessment - Introduction to Electronic Document Management

Learn the basics of electronic document management (EDM) and improve your document workflow in this free online course.

Introduction to Electronic Document Management

Imagine a scenario in which documents effortlessly flow from creation to storage, retrieval and collaboration. Electronic document management (EDM) systems are designed for that. With the help of EDM, any document is just a few mouse clicks away. This course introduces you to EDM and lays out its benefits and key concepts. We discuss EDM standards and regulations and lay out EDM operations and processes. Sign up to learn how to go paperless.

Introduction to the CCTV system

Basic Components of the CCTV System

CCTV Plan Drafting on AutoCAD

In this module, you will be introduced to CCTV Security Systems and how the CCTV system is used for security purposes in the present era. Following this learn the basic components of the CCTV system in detail and how these components are interconnected. Finally you will learn the about drafting of a CCTV plan in AutoCAD software.

Introduction to CCTV Systems & AutoCAD Layouts - Assessment

In this free online course, learn about CCTV systems' basic components and how to develop system plans in AutoCAD.

Introduction to CCTV Systems & AutoCAD Layouts

This course introduces CCTV systems: what closed-circuit television is, the purpose of adopting this kind of security system and its basic components. You will learn about types of cameras and their applications. You will explore video recorders, display units and types of cables for signal transmission before studying how to develop CCTV system plans in AutoCAD. This free CCTV training course covers all the basics you need to know.

Need of Information Security Management System (ISMS) - Business Case

Important Terminologies in ISO 27000:2018

This module briefly overviews information security management systems (ISMS), including their business case and justification. It also presents essential discussions on recognized standards in this subject, ultimately equipping learners with a foundational understanding of ISMS principles and best practices.

In this free online course, learn about the essentials of ISO/IEC 27001:2022 information security management systems.

Diploma in ISO 27001:2022 - Information Security Management System (ISMS)

Are you ready to dive deep into the world of information security? This in-depth course on ISO 27001:2022 provides you with a thorough understanding of the standard and the practical expertise to build a powerful Information Security Management System (ISMS). You'll explore crucial ISMS controls, discover effective implementation strategies, and become fluent in the essential language of information security. Begin your journey to mastery now!