bySales & Marketing
Diploma in Retail Management
Get to grips with running any kind of retail store with this diploma course. We explore all aspects of managing your own outlet, including choosing a location and hiring a cohesive team, budgeting, security and so on. We also delve into advertizing, marketing and managing your brand. This course suits anyone looking to polish their retail management skills, whether you are experienced or just starting out, so sign up to boost your career.
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Diploma in Retail Management
Learn how to manage a retail outlet and ensure that it reaches its full potential with this free online diploma course.
Get to grips with running any kind of retail store with this diploma course. We explore all aspects of managing your own outlet, including choosing a location and hiring a cohesive team, budgeting, security and so on. We also delve into advertizing, marketing and managing your brand. This course suits anyone looking to polish their retail management skills, whether you are experienced or just starting out, so sign up to boost your career.
A short ad will play before each lesson.
5 Lessons
Retail Management, Merchandising and Pricing
In this module, you will learn the basic principles of retail management and how to advance your career in this field. You will learn what is involved in merchandising and pricing and get a thorough overview of the responsibilities of a retail manager.
1.Learning Outcomes
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2.Retail Management Industry, Progression and Skills
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3.Merchandising
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4.Pricing and Displays
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5.Lesson Summary
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5 Lessons
Sales Process, Checkout and Consumer Behaviour
6 Lessons
Trends, Targeting, and Communicating with Customers
6 Lessons
Retail Environment and Customer Relationships
6 Lessons
Stock Management and Store Location
5 Lessons
Retail Psychology and Dealing with Suppliers
6 Lessons
Security Procedures and Assembling a Team
5 Lessons
Multiple Channels and Retail Marketing
5 Lessons
Brand Management
5 Lessons
Health & Safety for Retail Stores
5 Lessons
Customer Rights and Trading Responsibilities
1 Lessons
Course assessment
Comments5 Comments

Debra M.Augugust 20, 2025
Really well laid out course, flowed very nicely, easy to understand and good overall info for the basics of retail management. Would recommend!

Dr. Uqbah I.May 15, 2025
Great course

Teresa M.May 14, 2025
Enjoyed course

IRANKUNDA S.July 29, 2024
Alison is the best place to get any kind of knowledge easily.

Simphiwe M.Aprpril 30, 2024
Really informative and educating. Now it's time to hustle hard and maybe one day I will open my own retail outlet.
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